McCourt and Sons Equipment, Inc. Frequently Asked Questions

PRODUCT SUPPORT & TECHNICAL SERVICE

Suggested actions:

  • Check all e-Stops around the machine and confirm in the out position
  • Check control panel screen for Code Errors
  • Call 1-888-838-9252 and request to speak to someone in the service department
    • Trouble shoot over the phone with our experienced staff.
    • Billable field service can be requested if required.

To requesting field service complete our online Service Request form or optionally give us a call.

  • Call 1-888-838-9252 and request to speak to someone in the service department
  • Describe the nature of the work to be performed

To request field service from McCourt and Sons Equipment, Inc. complete our online Service Request form or optionally give us a call.

  • Same day if possible, no later than 48-72 hours based on parts availability
  • We appreciate that the 2-3 weeks that our competitor's service times operate at does not work ofr our customers

PARTS & COMPONENTS

Yes, McCourt and Sons Equipment, Inc. stocks over $6M in parts and components inventory in three locations:

  • La Grange, Texas
  • Grand Prairie, Texas
  • Menomonie, Wisconsin

Yes, McCourt and Sons Equipment, Inc. offers belt (vulcanizing) services.

  • Call and request parts at 1-888-838-9252 with a description of your requirements.
    • Belt width
    • Belt length
    • Vulcanized or clipped

Yes, many of the parts and components that McCourt and Sons Equipment, Inc. stocks in inventory for the manufacturers we represent are interchangeable with many manufacturers machines.

  • Call and request parts at 1-888-838-9252

SALES

Call 1-888-838-9252 and request that a Territory Manager (if available in your area) make a site visit to your location to discuss application and requirements. We have access to our manufactures labs were additional evaluation can be conducted.

Identify the part or component number needed, then...

  • Call 1-888-838-9252
  • Request to speak with someone in the parts department
  • Your will be guided through the rocess, shipping and billing

ONE MONTH - several of our competitors demand a minimum of 3 months. We are flexible to those shorter term requirements based on machine availability.

Complete either the Sales or Rentals questionaire on this website and then...

  • Call 1-888-838-9252
  • Request to speak with Inside Sales Support. They will direct you to the appropriate Territory Manager.

Or you may optionally email sales@mccourtandsons.com a description of your requirements and contact details.